IRCTC

 

IRCTC 

§  Full form: Indian Railway  Catering & Tourism Corporation

§  Incorporated on 27th September, 1999  (incidentally, World Tourism day falls on 27th September)

§  Hqrs: New Delhi

§  Zonal Offices - 5 ( New Delhi, Mumbai, Kolkata, Chennai & Secunderabad)

§  Regional Offices - 10 ( Lucknow, Chandigarh, Jaipur, Bhopal, Ahmadabad, Guwahati, Bhubaneshwar, Patna, Ernakulam & Bangalore)

§  Internet Ticketing Office - New Delhi

§  Tourism Office - New Delhi

§  Mini Ratna (Category 1) CPSE (Central Public Sector Enterprise)

§  Extended arm of Indian Railways in the areas of Internet ticketing, catering, tourism

§   Vision:  

1.       Global Reservation System

2.       Professionalization of  Catering & Hospitality services

3.       Development of Budget Hotels

4.       Special Tourism packages.

§  IRCTC is the fourth railway company to be listed on the bourses after RITES, Rail Vikas Nigam Ltd and IRCON International Ltd.

§  The initial public offering (IPO) of ₹645 crore concluded in October, 2019.

§  Subscribed 112 times at a price band of ₹315-320 per share (Face Value is Rs. 10), making it the most successful share sale since January 2018.

§  IRCTC stock price as on 06.11.2022 is Rs. 671 /-

§  The government now owns 87.4% stake in the railway tourism company.

 

                                                         Core activities

Internet Ticketing	Catering & Hospitality
Travel & Tourism	Packaged Drinking Water  (Rail Neer)

 Internet Ticketing:

 §  Started in the year 2002 with i-Ticket.  Later, e-Ticket was introduced in the year 2005

2021-22 year data - No of Tickets Sold

In One Year	In One day	In One Hour	In One Minute	In One Second
41.75 Crores	11.44 Lakhs	47700	800	13

§   IRCTC Mobile App - Approximately 10 Crores Users

§   IRCTC's share in Total Train Reserved Tickets   - 70 %.  Hope the share will climb up to 95 % in coming years.

§  New initiatives in Ticketing sector.

1.       Waitlist confirmation prediction facility

2.       Facility of Book now pay later (after 15 days)

3.       Train Vacant Seat chart module - to view complete information of vacant, booked and partially booked berths in a train reservation chart

         

      Catering & Hospitality

·         One of the largest hospitality & catering companies of the country.

·         Covering Passenger trains, Railway Stations etc.

·         On board catering services - 480 trains (incl: Rajdhani, Shatabdi, Duronto, Gatiman, Vande Bharat & Tejas)

·         TSV - Train Side Vending services in Trains which do not have pantry car provision.

·         Catering Policy 2017 - Divides Catering business into " Meal Production" and " Meal Distribution".

·         Executive Lounges at important stations with facilities of reclining sofa, buffet service, wi-fi, shower like in Airports with nominal charges.

·         E- Catering facility - Order online.

·         Live streaming of 43 Base Kitchens.  click for New Delhi Base kitchen 

 

Travel & Tourism

·         Rail tour packages  - Runs 70 Rail tours

·         Special Tourist trains  - Bharat Darshan,  Aastha circuit

·         Buddhist circuit train

·         Majestic tourist train - to cover important destinations in Rajasthan 

 

·         Maharajas' Express - The best luxury train in the World  (for 2 people - 4 days journey covered Agra & Jaipur costs Rs. 6 Lakhs approx)   click for more information 

  

Public can book Trains, coaches and saloons exclusively for any event/function through online.

·         Retiring Rooms - Major Railway Stations

·         Budget Hotels - Rail Yatri Niwas at New Delhi and Howrah.  BNR(Bengal Nagpur Railway - old name of South East Railway)  Hotels at Puri & Ranchi.

·         Air ticketing through IRCTC website.

Rail Neer Plants

·         Branded packaging water "Rail Neer" for Rail commuters

·         11 operational Rail Neer plants.

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