Swachh Rail, Swachh Bharat
SBM stands for Swachh Bharat Mission
SBM launched on 2nd October, 2014 by PM of India
2019 - Ministry of Railways adjudged as Best Ministry
Reforms in Cleanliness
Mechanized cleaning of Trains
Coach Mitra - quick disposal of passenger grievances
Bio-Toilets (environment friendly)
Cleanliness of Railway Stations
Third-party Audit/Survey and Passengers feedback
Mechanized laundry for Bed linen
SBD - Standard Bid Document in GCC for Services - Housekeeping activity
Initiatives:
OBHS - On Board Housekeeping Services - cleaning of Coach toilets, doorways, aisles and Passenger Compartments during the run of Trains - Provided in 1100 pairs of Trains
Mechanized cleaning of Coaches: 155 Coaching Depots by professional agencies
ACWP - Automatic Coach Washing Plants - Installed at 23 Major Coaching Depots - Reducing water consumption, recycling of water
CTS - Clean Train Station - Cleaning of toilets during their scheduled stoppages enroute at nominated 39 Railway Stations.
Clean My Coach scheme introduced in 2016-17
Clean My Coach upgraded to Coach Mitra - 2017-18
Single window interface to register all coach-related requirements of passengers traveling in reserved coaches
1060 pairs of Trains
Software developed by CRIS - Centre for Railway Information Systems
A satisfaction code (like OTP - One-Time Password) is shared by passengers after work.
Railways will monitor Closure Type (closed with Code) and Response Time.
In 2019-20 - 65% of grievances were closed with Satisfaction Code
A unique example in the Government sector - Customer empowerment in Railways
Bio-Toilets
Developed jointly by Indian Railways and DRDO - Defence Research & Development Organization
Keeping Station premises and Tracks clean
The Environment-friendly, low-cost & robust technology
First of its kind in Railway systems in the World
All BG Passenger coaches - Fitted with Bio-Toilets
Bio-vacuum toilets - 729 coaches - 2019-20
Mechanized Cleaning Contracts - 950 Railway Stations
Rag picking & Garbage disposal Contracts - 1310 Railway Stations
Concrete washable aprons on Platform tracks - Facilitate washing with water jets
Pay & Use Toilets - 370 Railway Stations
CCTVs - Closed Circuit TeleVision - 700 Railway Stations
Plastic Bottle Crushing machines - 500 Numbers in 370 Railway Stations
Third-party Audit cum Survey
Cleanliness drives and awareness campaigns with the help of Social & Charitable Organizations
Abbreviations:
SN | Abbreviation | Expansion |
1 | SBM | Swachh Bharat Mission |
2 | SBD | Standard Bid Document |
3 | GCC | General Conditions of Contract |
4 | OBHS | On-Board Housekeeping Services |
5 | ACWP | Automatic Coach Washing Plant |
6 | CTS | Clean Train Station |
7 | CRIS | Center for Railway Information Systems |
8 | OTP | One-Time Password |
9 | DRDO | Defence Research & Development Organization |
10 | CCTV | Closed Circuit TeleVision |
Key Points for MCQ
SBM - launched in 2014
Clean My Coach - upgraded as Coach Mitra
Coach Mitra software - Developed by CRIS
Bio-Toilets - Developed by Indian Railways and DRDO jointly
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